I received a master's degree in Information Management and Systems from UC Berkeley. Before that I studied philosophy at the University of Notre Dame until they handed me a degree and made me leave. I worked as an editor for Scholastic Magazine (no, not that one).
In between college and graduate school I worked as a volunteer with Holy Cross Associates in Chile for two years. My projects there included work with Fundación Contigo, a microcredit organization in Santiago, cooking at a meals-on-wheels-style program in the San Roque parish, and a variety of other social services at foster homes and nursing homes. I also wrote extensively about life in a Spanish-speaking country when you don't speak Spanish particularly well.